- APPOINTMENT
We have a strict appointment policy, 24 hours notice must be given prior to cancellation. If this is not done, then, we reserve the right to charge a $45 no show fee. After 3 no show situations, you may be asked to find another pediatrician for your child.
- INSUFFICIENT FUNDS
Any returned check for lack of funds, will be charged a $45 fee. The entire amount of the check and the fee must be paid in full by 7 days. No partial payment will be accepted. If the returned check and fee is not satisfied, the check will be sent to the county sheriff’s office for collections.
- INFECTION CONTROL
To reduce cross contamination of our sick patients and well patients, we have established separate entrances and waiting areas. All sick patients over 4 months of age, must stay in the sick waiting area until taken to a separate room. No one from the family can cross over to the well waiting area.
- COVID 19 POLICY
All patients must call from your car in the parking lot of PHC to be checked in by Front desk, prior to being seen. Temperatures of patient and parent will be taken. No febrile parent will be allowed into the office. No febrile patient with a cough, shortness of breath, nausea, etc will be allowed in the office. We may swab your child for COVID 19 in your car if the swab is available. Sometimes Labcorp and Quest have a shortage of test swabs so you may have to go to a testing site. All parents and children over 4 must wear a mask in the office.
- REFUSAL TO VACCINE
We no longer accept new patients who refuse the administration of vaccines. Our physicians made this decision after the outbreak of Measles and chickenpox. We made this decision for the safety of our staff and patients.
- INSURANCE PAYMENTS
We verify insurances , but are at the mercy of your insurance company’s info given. We accept no responsibility for incorrect info about deductibles, allowables or coverage. The parent is responsible for any balance remaining after insurance payment received.